AI Agent for Your Service Business
You’re with a client. Your phone is ringing. Nobody’s answering it.
I build AI agents that pick up your phone, answer your website visitors, and book appointments — so you can stay focused on the work you’re good at.
Try it yourself
This is a working AI agent built for a service business. Call (678) 293-4562 to hear it in action — ask about booking an appointment, services, or hours. It responds like a trained front desk would, without the hold music.
The stuff that’s costing you clients
You didn’t open a practice (or a studio, or a coaching business) to spend your evenings returning missed calls. But that’s where a lot of service business owners end up — doing the admin work that keeps the business running while the work they went to school for gets squeezed into whatever time is left.
A missed call from a new patient or client is revenue that just walked away. An inquiry that sits in your website chat unanswered for two hours goes to the competitor who responded in ten minutes. A follow-up text you meant to send last Tuesday but forgot — that’s a relationship that cooled off because you were busy doing the actual work.
Most business owners I talk to know this. They’re not unaware of the problem. They just don’t have a person to handle it, or they tried hiring for it and the cost didn’t make sense, or they’ve been meaning to “set up something” for months and haven’t gotten to it.
That’s where I come in.
An AI agent that handles the front door of your business
I build custom AI agents for service businesses — the kind of businesses where the owner is also the practitioner, and answering the phone means stopping what you’re doing with a client.
Answers when you can’t. Whether it’s a phone call, a website chat, or an SMS, the agent responds immediately with real information about your business — your services, your availability, your policies. Not a generic recording. Not a “leave a message.” An actual conversation.
Books appointments. The agent checks your calendar, finds open slots, and gets people scheduled. No back-and-forth, no “I’ll have someone call you back.” The appointment is on your calendar before you finish your current session.
Follows up. Missed a lead? The agent sends a follow-up text. Someone asked about pricing but didn’t book? The agent checks back in. This is the stuff that falls through the cracks when you’re running a business by yourself or with a small team — and it’s often the difference between a full schedule and gaps in your day.
Every agent is built specifically for your business — trained on your services, your scheduling, your FAQs, and the way you want to talk to your clients. This isn’t a template you configure yourself. I build it, test it, and hand it to you working.
What the process looks like
We start with a conversation. I learn how your business works — what tools you use, how you schedule, what questions your clients ask most, and where you’re losing time or leads. This usually takes about 30 minutes and tells me exactly what to build.
I build the agent. Based on what we talked about, I design and build a custom AI agent for your business. I handle the technical side — the AI configuration, the conversation flows, the integrations with your existing tools. You don’t need to learn anything new or change how you work.
You review it. Before anything goes live, you test the agent yourself. Call it, chat with it, try to stump it. I adjust anything that doesn’t feel right until it sounds like your business, not like a robot.
It goes live. The agent starts handling calls, chats, or texts. I monitor it for the first 30 days to make sure everything is running smoothly and make adjustments based on real conversations.
The full process takes about 4–6 weeks from our first conversation to a live, working agent. For simpler setups, it can be faster.
What it costs
Engagements start at $5,000 for a fully integrated AI agent — built, tested, and launched for your business. The final price depends on what you need, and I’ll give you an exact number after our first conversation.
For context, a part-time receptionist costs $1,500–2,500/month. The agent is a one-time build with an optional monthly support plan if you want ongoing optimization and updates.
I’m taking on a limited number of clients right now, so if the timing works, it’s worth having the conversation sooner rather than later.
Who’s building this
I’m Alissa — I spent 15 years as a UX designer, which means I’ve spent my career figuring out how to make technology work the way people expect it to. I started Aligned Experience Design after asking my physical therapist if she’d been using AI in her practice. She lit up and told me she’d used it to write a job description for a new virtual assistant — and when I asked what she needed the assistant for, the list was everything AI could already do. She just didn’t know it yet. That’s the gap I’m here to close.
[Testimonial from Erin — Best Life Physical Therapy — coming soon]
Let’s talk about your business
If you’re spending time on calls, messages, and scheduling that you’d rather spend on clients — this is worth a 20-minute conversation. I’ll tell you what I’d build, how long it would take, and what it would cost. No pressure, no pitch deck.